The breakfast room, on the hotel's lower ground floor, serves a continental breakfast every morning. The breakfast includes a wide selection of cheese, croissants, cereals, toast and fresh coffee. Room service is also available.

Just north of Hyde Park, the Bayswater area incorporates both Paddington and Queensway with their cosmopolitan, diverse atmospheres. Bayswater features tree-lined avenues and graceful stuccoed terraces, the wealth from the past being rejuvenated by the resurgent Arab community. Restaurants and cafes offering cuisine from all around the world can be found here, and with the increased prosperity of the area designer restaurants and bars are beginning to open. Paddington Station provides a direct rail link with Heathrow, thereby making this one of the most accessible areas of London.

The Troy Hotel is within easy walking distance of both Bayswater and Queensway tube stations, providing access to the Circle and District lines and the Central line respectively. Paddington Station is also within easy reach, for main line services and the Heathrow Express.

Cancellations can be made free of charge, provided that details are received at least 24 hours prior to the check-in time on the date of arrival.Cancellations made less than 24 hours before the check-in time of the date of arrival will incur a fee equivalent to the cost of one night's accommodation.