Customer Rating Customer Rating 7.5/10 (17 reviews)

Orchard Hotel 3 star rating

Area: Paddington/Bayswater - 86-90 Sussex Gardens, London, W2 1UH, GB | Call 0203 027 4701
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Comfortable, welcoming and affordable, the Orchard Hotel offers a convenient place to stay in the heart of Paddington. With the station just a short walk away, this is an excellent base for exploring the capital, with excellent transport links putting the whole city within easy reach. It's also ideal for those who like peace and quiet, with the green expanse of Hyde Park just a short stroll away providing a lovely spot for a serene walk or a summer picnic.

Providing great value for money, the rooms are decorated in a simple and comfortable style. Friendly staff are on hand around the clock should you require any assistance, and there is a comfortable lounge area where guests can relax at any time.

Property Amenities

  • Breakfast

Attractions

With Hyde Park and Paddington Station just a short stroll away, the hotel offers a convenient location for exploring the sights of the city. The flagship stores of Oxford Street, Speaker's Corner, and Marble Arch are all within very easy reach, and with convenient transport links you can reach all the city's main attractions, from West End theatres to historical landmarks and royal palaces, within just a few minutes.

Travel

Paddington Station is just a couple of minutes' walk away from the hotel, offering main line services to a range of national destinations, the Heathrow Express service which can whisk you to the airport in just fifteen minutes, and underground services on the Circle, District and Hammersmith & City lines.


Six free car parking spaces are available at the hotel. These should be booked in advance, and guests should note that usage is subject to availability and cannot be guaranteed.

Hotel Reviews

Overall score: Customer Rating 7.5 / 10

Most Recent Reviews

- Mon 1st November 2010 - "Though the facilities is a little bit old, but the price and service is good to ..."
- Fri 29th October 2010 - "Room was small. Bathroom was very small. Some staff were not particularly intere..."

read all reviews

Overall rating for Orchard Hotel (from 17 reviews)

  • Range of facilities: Customer Rating 6.3

  • Location: Customer Rating 8.1

  • Customer service: Customer Rating 7.4

  • Cleanliness & Comfort: Customer Rating 7.8

  • Value for money: Customer Rating 7.9

  • Recommended: 15 Recommended 2 Not recommended

Average Customer Rating 7.5 / 10 Based on 17 reviews

Londonnights features reviews from customers of our website. We check the reviews for accuracy but otherwise ensure all reviews are made available to our visitors. We also show Trip Advisor scores for comparison.

Good place to stay in London

Booker, Party type: Solo traveller - Posted: Monday 1st November 2010

Overall score: Customer Rating 6.6 / 10

Though the facilities is a little bit old, but the price and service is good to stay.


  • Range of facilities: Customer Rating 5

  • Location: Customer Rating 7

  • Customer service: Customer Rating 7

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 7

  • Recommend? Would Recommend

My review

Booker, Party type: Solo traveller - Posted: Friday 29th October 2010

Overall score: Customer Rating 3 / 10

Room was small. Bathroom was very small. Some staff were not particularly interested nor helpful. No lift to upper floors.
It was clean but I still would not use it again, or recommend it to anyone else.


  • Range of facilities: Customer Rating 2

  • Location: Customer Rating 5

  • Customer service: Customer Rating 1

  • Cleanliness & Comfort: Customer Rating 5

  • Value for Money: Customer Rating 2

  • Recommend? Would Not Recommend

Property Review

Booker, Party type: Family with older children - Posted: Monday 30th August 2010

Overall score: Customer Rating 7.2 / 10

No comments were left


  • Range of facilities: Customer Rating 6

  • Location: Customer Rating 8

  • Customer service: Customer Rating 8

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 7

  • Recommend? Would Recommend

good cheap and clean

Booker, Party type: With friends - Posted: Thursday 12th August 2010

Overall score: Customer Rating 8.6 / 10

No comments were left


  • Range of facilities: Customer Rating 8

  • Location: Customer Rating 8

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 8

  • Recommend? Would Recommend

Property Review

sophie williamson, Party type: Other - Posted: Monday 9th August 2010

Overall score: Customer Rating 7.4 / 10

a clean comfortable room.


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 8

  • Customer service: Customer Rating 7

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 8

  • Recommend? Would Recommend

great value

Booker, Party type: Young couple - Posted: Sunday 1st August 2010

Overall score: Customer Rating 9 / 10

was not expecting much for the price but found a very clean room & fantastic customer service at the reception & a great location not far from center of london.


  • Range of facilities: Customer Rating 6

  • Location: Customer Rating 9

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 10

  • Recommend? Would Recommend

Property Review

Booker, Party type: Young couple - Posted: Friday 14th May 2010

Overall score: Customer Rating 8.2 / 10

No comments were left


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 7

  • Customer service: Customer Rating 9

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend

Property Review

Adam Gatrell, Party type: Solo traveller - Posted: Monday 26th April 2010

Overall score: Customer Rating 5.2 / 10

No comments were left


  • Range of facilities: Customer Rating 4

  • Location: Customer Rating 6

  • Customer service: Customer Rating 5

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 4

  • Recommend? Would Not Recommend

Property Review

Booker, Party type: Other - Posted: Tuesday 13th April 2010

Overall score: Customer Rating 9 / 10

No comments were left


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 10

  • Customer service: Customer Rating 9

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 10

  • Recommend? Would Recommend

decent hotel, lackluster service and no wireless internet

Booker, Party type: Young couple - Posted: Sunday 4th April 2010

Overall score: Customer Rating 6.8 / 10

The hotel was well located near Paddington Station, convenient to many locations and within walking distance of Hyde Park. There was no wireless internet to be had. Room was smallish but comfortable and clean. Amenities were minimal in the room (one small bar soap, and towels, nothing more.) The front desk service ranged from polite but detached to unhelpful and surly. The hotel was a good value, but not memorable in any way.


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 8

  • Customer service: Customer Rating 4

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 8

  • Recommend? Would Recommend

Property Review

Booker, Party type: Young couple - Posted: Tuesday 23rd March 2010

Overall score: Customer Rating 8.8 / 10

Nice little hotel conveniently located close to Paddington Train Station (only a few minutes walk); souvenir shops, pubs, small supermarkets and eateries within reach. My boyfriend and I were in London to visit so we did not spend much time in the hotel - the room was sufficient for the amount of time we spent inside. The shower was really nice and the room looked tidy. However, a drawer was broken and the TV did not have a remote. The breakfast was ok-ish - good but not spectacular(choice between English breakfast = beans, eggs and toast and "American" breakfast = milk and cereals). The staff was nice, especially in the morning. The night staff was not very knowledgeable about how things are run in the hotel but the morning staff was very helpful (gave us hints about transportation). We initially planned to stay one night but then decided to stay one more - we were given the same rate for the room which was very nice as our initial rate was 10 pounds lower as we booked through londonnights.com


  • Range of facilities: Customer Rating 9

  • Location: Customer Rating 9

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 8

  • Value for Money: Customer Rating 8

  • Recommend? Would Recommend

Property Review

Booker, Party type: With friends - Posted: Thursday 11th March 2010

Overall score: Customer Rating 9.6 / 10

No comments were left


  • Range of facilities: Customer Rating 8

  • Location: Customer Rating 10

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 10

  • Recommend? Would Recommend

Property Review

Booker, Party type: With friends - Posted: Monday 8th March 2010

Overall score: Customer Rating 8 / 10

Very good value - room was clean and comfortable, good bathroom and TV. No tea/coffee facilities, though, which was a little disappointing.
Great location and great price, would recommend highly.


  • Range of facilities: Customer Rating 6

  • Location: Customer Rating 9

  • Customer service: Customer Rating 8

  • Cleanliness & Comfort: Customer Rating 8

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend

Property Review

Booker, Party type: Mature couple - Posted: Monday 8th March 2010

Overall score: Customer Rating 7.4 / 10

Clean and tidy. The sheet on bed was far too small. No tea / coffee facilities in the room. But very good value.


  • Range of facilities: Customer Rating 4

  • Location: Customer Rating 8

  • Customer service: Customer Rating 7

  • Cleanliness & Comfort: Customer Rating 8

  • Value for Money: Customer Rating 10

  • Recommend? Would Recommend

Property Review

Grant, Party type: Young couple - Posted: Monday 8th March 2010

Overall score: Customer Rating 8.2 / 10

No comments were left


  • Range of facilities: Customer Rating 8

  • Location: Customer Rating 8

  • Customer service: Customer Rating 8

  • Cleanliness & Comfort: Customer Rating 8

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend

Stay at Orchard House 26-18th Feb 2010

Louise Spiteri/Luke Dunn, Party type: Young couple - Posted: Monday 1st March 2010

Overall score: Customer Rating 6 / 10

Had a very nice stay and the room was very clean however it was extremely hot, being on the top floor (loft), the pillows and bed weren't very comfy and we were a little disappointed that there were no tea and coffee facilities in the room. Breakfast was small but filling and the staff were helpful.


  • Range of facilities: Customer Rating 6

  • Location: Customer Rating 8

  • Customer service: Customer Rating 4

  • Cleanliness & Comfort: Customer Rating 5

  • Value for Money: Customer Rating 7

  • Recommend? Would Recommend

Property Review

Booker, Party type: Young couple - Posted: Tuesday 23rd February 2010

Overall score: Customer Rating 8.4 / 10

No comments were left


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 10

  • Customer service: Customer Rating 8

  • Cleanliness & Comfort: Customer Rating 8

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend