Customer Rating Customer Rating 5.6/10 (33 reviews)

Best Western Shaftesbury Paddington Court 4 star rating

Area: Paddington/Bayswater - 27 Devonshire Terrace, London, W2 3DR, GB | Call 0203 027 4701
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The Best Western Shaftesbury Paddington Court London offers a convenient and popular location in the heart of Paddington, close to the peaceful splendour of Hyde Park and within easy reach of all the sights of the city. With Paddington station just a short walk away providing great transport links, it's an excellent choice for business and leisure travellers alike.

With an excellent choice of accommodation ranging from single rooms to suites, each offering a bright, comfortable and relaxing atmosphere, you can rest assured of a good night's rest. There's also an on-site restaurant and bar and friendly staff are available around the clock to make sure you have an enjoyable stay.

Property Amenities

  • Internet Access Available
  • Restaurant On-site

Attractions

Just a short walk away from Paddington Station, the hotel offers a convenient location within easy reach of all the capital's most famous sights and attractions. Kensington Gardens and Hyde Park are just a short stroll away, offering a peaceful and pretty location where you can escape fron the bustle of the city and enjoy a quiet stroll or picnic. Marble Arch and the West End are easily reached, and if you enjoy shopping you'll be spoilt for choice with Whiteley's nearby, and the famous Portobello Road Market and the flagship stores of Oxford Street just a few minutes away.

Travel

Paddington Station is less than five minutes' walk from the hotel, and offers a range of services including main line services, the Heathrow Express which can take you to the airport in just fifteen minutes, and underground services on the Bakerloo, Circle, District and Hammersmith & City lines. Lancaster Gate tube station is also within easy walking distance, and offers services on the Central line.

Hotel Reviews

Overall score: Customer Rating 5.6 / 10

Most Recent Reviews

- Mon 25th October 2010 - "Really good location, nice and clean and helpful staff. Little bit pricey howev..."
- Sat 2nd October 2010 - "The room was very and I mean very small, Shower room was dirty. Some one had ord..."

read all reviews

Overall rating for Best Western Shaftesbury Paddington Court (from 33 reviews)

  • Range of facilities: Customer Rating 4.9

  • Location: Customer Rating 7.1

  • Customer service: Customer Rating 5.4

  • Cleanliness & Comfort: Customer Rating 5.6

  • Value for money: Customer Rating 5.1

  • Recommended: 15 Recommended 18 Not recommended

Average Customer Rating 5.6 / 10 Based on 33 reviews

Londonnights features reviews from customers of our website. We check the reviews for accuracy but otherwise ensure all reviews are made available to our visitors. We also show Trip Advisor scores for comparison.

Great location and very clean

Steve, Party type: Young couple - Posted: Monday 25th October 2010

Overall score: Customer Rating 8.4 / 10

Really good location, nice and clean and helpful staff. Little bit pricey however I guess that's the premium you pay for the location.
Would definitely stay again.


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 10

  • Customer service: Customer Rating 9

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 6

  • Recommend? Would Recommend

Not what they advertise

JJ, Party type: Young couple - Posted: Saturday 2nd October 2010

Overall score: Customer Rating 2.8 / 10

The room was very and I mean very small, Shower room was dirty. Some one had ordered breakfast on our tab, the hotel didn't charge us but its obviously going on there so you need to make clear instructions with the desk that you don't want breakfast. I would not recommend this hotel to any friends.


  • Range of facilities: Customer Rating 2

  • Location: Customer Rating 5

  • Customer service: Customer Rating 5

  • Cleanliness & Comfort: Customer Rating 1

  • Value for Money: Customer Rating 1

  • Recommend? Would Not Recommend

Mr.

Marcin, Party type: Business traveller - Posted: Wednesday 29th September 2010

Overall score: Customer Rating 7.6 / 10

It was my second stay time at this hotel and my first experience was better. Single rooms are small but comfortable with a nice décor. You get all facilities you may need including shoe polish wipes replaced daily and the rooms are kept clean. On a downside, this time the bathroom was rather small, the shaver socked didn't work (stuff have failed to fix that despite a multiple notices), basin was blocked and they didn't do much about it either. Overall I was expecting better from a 4* hotel. On the other hand it is a good value for money.


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 9

  • Customer service: Customer Rating 4

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend

mrs

Booker, Party type: Family with older children - Posted: Monday 30th August 2010

Overall score: Customer Rating 9.4 / 10

excellant value and brilliant customer care. staff were very helpful and friendly.


  • Range of facilities: Customer Rating 9

  • Location: Customer Rating 8

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 10

  • Recommend? Would Recommend

Property Review

julie bilinis, Party type: With friends - Posted: Thursday 12th August 2010

Overall score: Customer Rating 3.6 / 10

the hotel was clean rooms bit small and room 419 a twin was right next to the lift that went up and down all night and kept us awake all night. but otherwise very quiet location but bit far out from everwhere to walk.


  • Range of facilities: Customer Rating 4

  • Location: Customer Rating 2

  • Customer service: Customer Rating 5

  • Cleanliness & Comfort: Customer Rating 4

  • Value for Money: Customer Rating 3

  • Recommend? Would Recommend

Scam?

Booker, Party type: Young couple - Posted: Tuesday 3rd August 2010

Overall score: Customer Rating 4.4 / 10

No comments were left


  • Range of facilities: Customer Rating 6

  • Location: Customer Rating 8

  • Customer service: Customer Rating 1

  • Cleanliness & Comfort: Customer Rating 3

  • Value for Money: Customer Rating 4

  • Recommend? Would Not Recommend

Disgusting

H. M. Hoetger, Party type: Business traveller - Posted: Thursday 29th July 2010

Overall score: Customer Rating 2.6 / 10

No comments were left


  • Range of facilities: Customer Rating 2

  • Location: Customer Rating 7

  • Customer service: Customer Rating 1

  • Cleanliness & Comfort: Customer Rating 2

  • Value for Money: Customer Rating 1

  • Recommend? Would Not Recommend

Property Review

Booker, Party type: Business traveller - Posted: Monday 26th July 2010

Overall score: Customer Rating 1.8 / 10

No comments were left


  • Range of facilities: Customer Rating 1

  • Location: Customer Rating 5

  • Customer service: Customer Rating 1

  • Cleanliness & Comfort: Customer Rating 1

  • Value for Money: Customer Rating 1

  • Recommend? Would Not Recommend

Review of stay

Charlotte Bingley , Party type: With friends - Posted: Monday 26th July 2010

Overall score: Customer Rating 2.6 / 10

No comments were left


  • Range of facilities: Customer Rating 1

  • Location: Customer Rating 7

  • Customer service: Customer Rating 3

  • Cleanliness & Comfort: Customer Rating 1

  • Value for Money: Customer Rating 1

  • Recommend? Would Not Recommend

Utility Hotel

Scott Fitzpatrick, Party type: Business traveller - Posted: Monday 26th July 2010

Overall score: Customer Rating 4 / 10

this is the second time i have been at this hotel but only the first time i booked it. This time London was booked out but this hotel was available (makes you ask why) and when i booked it i was put into a shoebox of a room. no iron, no haridryer, just a bed and four walls i could literally touch from the bed itself. price was £150 for one night.


  • Range of facilities: Customer Rating 3

  • Location: Customer Rating 7

  • Customer service: Customer Rating 3

  • Cleanliness & Comfort: Customer Rating 6

  • Value for Money: Customer Rating 1

  • Recommend? Would Not Recommend

Best Western Shaftesbury Paddington Court or was it???

Booker, Party type: Business traveller - Posted: Monday 26th July 2010

Overall score: Customer Rating 5.8 / 10

Found hotel but after checking in was advised that I would be moved to another htoel at top of same street. Room was very pokey (small) bit like an crusie ship cabin, everything in it but very compact and in roof space and would have been unbearably hot if it wasnt for the air conditioning which worked well. Cant say I was overjoyed at this experience. Reception at 2nd hotel asked me to register again which i refused after already filling out forms at first venue. Welcome was formal but not over friendly


  • Range of facilities: Customer Rating 5

  • Location: Customer Rating 7

  • Customer service: Customer Rating 5

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 5

  • Recommend? Would Not Recommend

Property Review

Booker, Party type: Business traveller - Posted: Friday 23rd July 2010

Overall score: Customer Rating 3.6 / 10

No comments were left


  • Range of facilities: Customer Rating 3

  • Location: Customer Rating 9

  • Customer service: Customer Rating 2

  • Cleanliness & Comfort: Customer Rating 2

  • Value for Money: Customer Rating 2

  • Recommend? Would Not Recommend

Never again

Peter, Party type: Business traveller - Posted: Sunday 11th July 2010

Overall score: Customer Rating 4 / 10

3 rooms changed, Aircondition did not work in all 3 rooms, false fire allarm until midnight, 3rd floor room no elevator


  • Range of facilities: Customer Rating 3

  • Location: Customer Rating 7

  • Customer service: Customer Rating 5

  • Cleanliness & Comfort: Customer Rating 1

  • Value for Money: Customer Rating 4

  • Recommend? Would Not Recommend

OK

Booker, Party type: Young couple - Posted: Wednesday 7th July 2010

Overall score: Customer Rating 6.2 / 10

when arrived had to wait a while to check in and once entered the room found about 6 flies flying around the room. bed was huuuuge but found once in it found that it was 2 beds pushed together.


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 7

  • Customer service: Customer Rating 6

  • Cleanliness & Comfort: Customer Rating 6

  • Value for Money: Customer Rating 5

  • Recommend? Would Recommend

Terrible

W. Naismith, Party type: Young couple - Posted: Sunday 4th July 2010

Overall score: Customer Rating 2.4 / 10

No comments were left


  • Range of facilities: Customer Rating 2

  • Location: Customer Rating 5

  • Customer service: Customer Rating 2

  • Cleanliness & Comfort: Customer Rating 2

  • Value for Money: Customer Rating 1

  • Recommend? Would Not Recommend

Rooms smaller than rabbbit hutch!

Booker, Party type: Young couple - Posted: Monday 21st June 2010

Overall score: Customer Rating 5.6 / 10

I wouldn't recommend this hotel simply due to the size of the rooms - you seriously couldn't swing a cat in there - any the only way to get in bed was from the bottom - both sides were up against the wall. Wouldn't stay there again - I think they should mention extremely small room sizes when booking.


  • Range of facilities: Customer Rating 4

  • Location: Customer Rating 8

  • Customer service: Customer Rating 5

  • Cleanliness & Comfort: Customer Rating 8

  • Value for Money: Customer Rating 3

  • Recommend? Would Not Recommend

Property Review

Booker, Party type: Young couple - Posted: Friday 18th June 2010

Overall score: Customer Rating 5.4 / 10

No comments were left


  • Range of facilities: Customer Rating 4

  • Location: Customer Rating 7

  • Customer service: Customer Rating 5

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 4

  • Recommend? Would Not Recommend

Property Review

Katie, Party type: Young couple - Posted: Friday 11th June 2010

Overall score: Customer Rating 5.6 / 10

No comments were left


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 4

  • Customer service: Customer Rating 3

  • Cleanliness & Comfort: Customer Rating 6

  • Value for Money: Customer Rating 8

  • Recommend? Would Not Recommend

Property Review

Booker, Party type: With friends - Posted: Monday 17th May 2010

Overall score: Customer Rating 5.6 / 10

I booked a twin room, and upon arrival was told there wasn't one available (despite booking some time ahead). I was given a double room, which was absurdly small. The bed was tiny - the wardrobe wouldn't open as the doors were blocked by the bed. Similarly, you couldn't sit behind the desk as the chair couldn't be pulled back (again the bed was in the way). The room was shabby, dark and dingy. It overlooked a small courtyard area which was full of cigarette butts and discarded fast food containers. I called Reception to ask for a different room - they eventually offered two single room at no extra cost. These rooms okay, but could still have done with an update! They were much cleaner, and certainly better than the first room!I have to say that the gentleman on Reception who dealt with me was quite helpful and polite. I probably wouldn't stay in this hotel again - I have paid a similar price and had nicer rooms in hotels with a better location.


  • Range of facilities: Customer Rating 4

  • Location: Customer Rating 7

  • Customer service: Customer Rating 9

  • Cleanliness & Comfort: Customer Rating 4

  • Value for Money: Customer Rating 4

  • Recommend? Would Not Recommend

Review

Booker, Party type: Business traveller - Posted: Thursday 13th May 2010

Overall score: Customer Rating 8.4 / 10

Bit of a climb up the stairs however very clean and comfortable and ideal for Paddington Station - Went nice and quiet after midnight.


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 9

  • Customer service: Customer Rating 8

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend