Customer Rating Customer Rating 8.3/10 (10 reviews)

Best Western Premier Shaftesbury London Piccadilly 4 star rating

Area: West End/Oxford Street - Address: 65-73 Shaftesbury Avenue, London, W1D 6EX, GB | Call 0203 027 4701
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Set in the heart of the West End, the Shaftesbury Best Western Premier Hotel offers stylish and comfortable accommodation in a location that's hard to beat. With restaurants, theatres, and all the sights of the city right on your doorstep, this is a perfect base for business and leisure travellers alike.

Each of the hotel's bright and welcoming rooms includes broadband internet access to help you stay in touch, air conditioning to keep you cool and comfortable, and a range of other home comforts to ensure you have a relaxing, refreshing and enjoyable stay.

Property Amenities

  • Business Center
  • Fitness Center
  • Room Service

Attractions

You'll find a great range of restaurants, bars and West End theatres just a stone's throw away from the hotel, with famous landmarks such as Piccadilly Circus, Leicester Square and Trafalgar Square nearby. Covent Garden Market, the National Gallery and Oxford Street are also within easy reach.

Travel

Leicester Square station, for services on the Northern and Piccadilly lines, and Piccadilly Circus station, for the Bakerloo and Piccadilly lines, are both within approximately five minutes' walk of the hotel. Tottenham Court Road station is less than ten minutes' walk away, with services on the Central and Northern lines.

Hotels near Best Western Premier Shaftesbury London Piccadilly

See more hotels in West End/Oxford Street »

Hotel Reviews

Overall score: Customer Rating 8.3 / 10

Most Recent Reviews

- Thu 18th November 2010 - "For the price I would have expected the common areas to be larger and more attra..."
- Sun 29th August 2010 - "A superb hotel for theatre and shopping,perfect position. Room was lovely,staff ..."

read all reviews

Overall rating for Best Western Premier Shaftesbury London Piccadilly (from 10 reviews)

  • Range of facilities: Customer Rating 7.1

  • Location: Customer Rating 9.5

  • Customer service: Customer Rating 8.1

  • Cleanliness & Comfort: Customer Rating 9.1

  • Value for money: Customer Rating 7.6

  • Recommended: 10 Recommended 0 Not recommended

Average Customer Rating 8.3 / 10 Based on 10 reviews

Londonnights features reviews from customers of our website. We check the reviews for accuracy but otherwise ensure all reviews are made available to our visitors. We also show Trip Advisor scores for comparison.

Property Review

Booker, Party type: Mature couple - Posted: Thursday 18th November 2010

Overall score: Customer Rating 5.8 / 10

For the price I would have expected the common areas to be larger and more attractive. The corridors were drab, the restaurant also internal and drab.
Breakfast was accompanied by a large noisy TV which noone was watching and which was very intrusive.
Worst of all we were told that we were entitled, as Club customers, to breakfast in a Club Lounge but when arriving at the Restaurant for breakfast were told by staff that there was no Club Lounge and that breakfast was served only in the noisy restaurant. We mentioned this to a receptionist who seemed embarrassed and told us that the staff were agency staff! I pointed out that they should have received some training.
On a more positive note, our room facilities were excellent.


  • Range of facilities: Customer Rating 3

  • Location: Customer Rating 7

  • Customer service: Customer Rating 4

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 5

  • Recommend? Would Recommend

mrs

Booker, Party type: Young couple - Posted: Sunday 29th August 2010

Overall score: Customer Rating 9.4 / 10

A superb hotel for theatre and shopping,perfect position. Room was lovely,staff very friendly and breakfast excellent. my only comment is I would have liked a very soft pillow as found the pillows were rather firm for my liking. otherwise fantastic and will use again


  • Range of facilities: Customer Rating 10

  • Location: Customer Rating 10

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 8

  • Recommend? Would Recommend

Property Review

Booker, Party type: Other - Posted: Sunday 8th August 2010

Overall score: Customer Rating 7.8 / 10

No comments were left


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 9

  • Customer service: Customer Rating 8

  • Cleanliness & Comfort: Customer Rating 8

  • Value for Money: Customer Rating 7

  • Recommend? Would Recommend

Property Review

Kenneth Milne, Party type: Mature couple - Posted: Monday 5th July 2010

Overall score: Customer Rating 8.4 / 10

Paid extra for a Club Room and it was worth it.


  • Range of facilities: Customer Rating 7

  • Location: Customer Rating 10

  • Customer service: Customer Rating 8

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 8

  • Recommend? Would Recommend

June 2010 1 night

Booker, Party type: Mature couple - Posted: Thursday 1st July 2010

Overall score: Customer Rating 8.6 / 10

Club room was very clean and bathroom spotless.
Breakfast was good with a fair selection of both fried and continental styles.
Bed was large and comfortable.
Centrally located for lots of theatres.
Just one critisism the hotel did not have a bar.


  • Range of facilities: Customer Rating 6

  • Location: Customer Rating 10

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 7

  • Recommend? Would Recommend

Theatre break

Booker, Party type: Mature couple - Posted: Tuesday 27th April 2010

Overall score: Customer Rating 8.8 / 10

A very comfortable room with everything we needed for a one night stay in London. Near to shops and theatres. Very helfpul staff - nothing seemed to be too much trouble. Excellent breakfast. We had an upgrade to a Club Room - the room was adequate but not large by any standard, so I suspect the basic rooms are very small.


  • Range of facilities: Customer Rating 8

  • Location: Customer Rating 9

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 8

  • Recommend? Would Recommend

Property Review

Booker, Party type: Young couple - Posted: Wednesday 14th April 2010

Overall score: Customer Rating 9.8 / 10

Nice, clean suite. Location perfect - that's what you pay for


  • Range of facilities: Customer Rating 10

  • Location: Customer Rating 10

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend

Property Review

Booker, Party type: Young couple - Posted: Tuesday 13th April 2010

Overall score: Customer Rating 9.8 / 10

No comments were left


  • Range of facilities: Customer Rating 9

  • Location: Customer Rating 10

  • Customer service: Customer Rating 10

  • Cleanliness & Comfort: Customer Rating 10

  • Value for Money: Customer Rating 10

  • Recommend? Would Recommend

EXELLENT FOR SHORT BREAKS

Booker, Party type: Mature couple - Posted: Monday 5th April 2010

Overall score: Customer Rating 9.2 / 10

THIS WAS OUR FIRST VISIT AND THE HOTEL POSITION WAS EXELLENT FOR THEATRELAND AND SHOPPING,UPGRADED CLUBROOM WITH FULL ENGLISH BREAKFAST WAS WONDERFULL, WE WOULD STAY HERE AGAIN, HIGHLY RECOMENDED


  • Range of facilities: Customer Rating 9

  • Location: Customer Rating 10

  • Customer service: Customer Rating 9

  • Cleanliness & Comfort: Customer Rating 9

  • Value for Money: Customer Rating 9

  • Recommend? Would Recommend

1 night stay in central london

Booker, Party type: Business traveller - Posted: Thursday 18th March 2010

Overall score: Customer Rating 5.2 / 10

The hotel was as expected, for a relatively cheap hotel in central london (i.e. under £150 per night). The room was tiny (& no desk space to speak of) and quite noisy but then it was just me staying for one night. The location was very good, and if you just want somewhere to crash then the hotel is OK.


  • Range of facilities: Customer Rating 2

  • Location: Customer Rating 10

  • Customer service: Customer Rating 2

  • Cleanliness & Comfort: Customer Rating 7

  • Value for Money: Customer Rating 5

  • Recommend? Would Recommend